Food Safety Policy

Effective Date: July 2026

This Food Storage & Safety Policy applies to all dried fruit snacks sold through mekiyor.com.

At Mekiyor, we are committed to providing quality dried fruit products and helping customers maintain product freshness, safety, and overall enjoyment. This policy provides important information about product handling, storage recommendations, and food safety practices.

1. Product Quality Commitment

Our dried fruit snacks are made from carefully selected fruit ingredients and produced through controlled processing methods designed to help preserve natural flavor, texture, and product quality.

We work with reliable suppliers and production partners that follow established food handling and quality control practices.

Before products are packaged and made available for purchase, quality checks are performed to help ensure products meet applicable food safety and quality requirements.

2. Storage Instructions After Delivery

Proper storage helps maintain the taste, texture, and freshness of dried fruit products.

Unopened Products

For unopened packages, we recommend:

• Store in a cool, dry, and well-ventilated area

• Keep away from direct sunlight, heat sources, and excessive moisture

• Avoid storage near strong odors or environments with significant temperature changes

Opened Products

After opening:

• Reseal the package tightly after each use

• Store in an airtight container if the original packaging cannot be resealed

• Keep the product away from moisture and contamination

For the best taste and freshness, opened products should generally be consumed within a reasonable period after opening.

Refrigeration

Refrigeration is optional and may help extend freshness after opening.

If refrigerated:

• Store products in a sealed container or properly closed package

• Avoid exposure to moisture

• Do not freeze unless specifically instructed on the product packaging, as freezing may affect the texture and eating experience

3. Food Safety Guidelines

Check Before Consumption

Before eating, please inspect the product and packaging.

Do not consume products if you notice:

• Damaged or compromised packaging

• Unusual odor

• Mold

• Abnormal appearance

• Signs of spoilage

If you receive a product with quality concerns, please contact our customer support team promptly.

Proper Use

Our dried fruit snacks are intended for human consumption as food products.

Please consume products according to the product instructions and packaging information.

Special Dietary Considerations

Individuals with food allergies, dietary restrictions, or specific health concerns should review ingredient information and allergen notices before consumption.

Parents and guardians should supervise children when appropriate.

4. Shelf Life Information

The best before date or expiration information is provided on the product packaging.

To maintain product quality:

• Consume products within the recommended shelf life

• Follow proper storage instructions

• Avoid consuming expired, spoiled, or improperly stored products

Product quality may be affected if storage recommendations are not followed.

5. Reporting Damaged or Quality Issues

If you receive a product that is damaged, spoiled, defective, or has quality concerns, please contact us within 48 hours of delivery.

To help us review your request, please provide:

• Order number

• Photos or videos showing the product issue

• Photo of the shipping package and shipping label

• Description of the problem

After reviewing the information provided, we will determine an appropriate solution, which may include a refund or replacement in accordance with our Return & Refund Policy.

6. Food Safety Responsibility

Mekiyor is committed to providing accurate product information and quality products.

Customers are responsible for:

• Following storage instructions

• Checking product information before consumption

• Avoiding consumption of products that show signs of spoilage

• Considering personal allergies, sensitivities, and dietary requirements

We are not responsible for issues caused by improper storage, misuse, failure to follow product instructions, or individual food sensitivities unrelated to product quality.

7. Policy Updates

We may update this Food Storage & Safety Policy from time to time to reflect changes in product information, business practices, or applicable food safety requirements.

Any updates will be posted on this page with a revised Effective Date. Continued purchase or use of our products after changes are published indicates acceptance of the updated policy.

8. Contact Us

If you have any questions regarding product storage, food safety, ingredients, or product quality, please contact our customer support team:

Email: [email protected]

Business Address:
F6 CROSS STREET
KET WEST FL 33040
United States